Shipping & FAQ

How long does shipping take?

• Australia:
  Standard: 3-6 business days
  Express: 2–4 business days

Delivery times may vary depending on your location and customs processing.

How long does it take to process my order?

Orders are processed within 1–3 business days after purchase.

During drops or high demand periods, processing may take slightly longer.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email.

What if my order is lost or delayed?

If your order hasn’t arrived within the estimated timeframe, contact us and we’ll help track it down. Please note delays can happen due to carriers or customs.

What is a pre-order?

A pre-order means the item is not yet in stock and is being produced. You’re securing your piece before it sells out.

Will I be updated during production?

Yes — we provide updates via email or socials so you know exactly where your order is at.

Can I cancel my pre-order?

Pre-orders cannot be cancelled once production has started, as items are made specifically for the drop.

What if I order a pre-order item with an in-stock item?

Your order will be shipped together once the pre-order item is ready.

If you want items shipped separately, place two separate orders.

Are pre-order items limited?

Yes — once pre-orders close, that design may not restock.